Refund and Reschedule Policy

The online consultation fee is ৳300, paid by bKash before the consultation.

Rescheduling

You can move your slot free of charge if you message us on WhatsApp at least 3 hours before it. We will offer the next available time.

Refunds

If we cannot confirm a slot for you within 2 days of your payment, the fee is refunded in full to the bKash number you paid from. If you cancel at least 3 hours before your slot, the fee is refunded in full. A missed consultation without notice is not refunded.

Medicines

Medicines are dispatched to you after the consultation and cannot be returned once sent. If a parcel arrives damaged, send us a photo on WhatsApp within 24 hours and we will replace it.

Questions

Message us on WhatsApp at 01623-829865 or email [email protected].